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Carolyn Shadle

 

Member profile details

Membership level
2. Consultant/Advisor
First name
Carolyn
Middle Name
C
Last name
Shadle
Phone
858-450-5343
Degree/Designation
PhD
Prefix
Dr.
Country
United States
Fax
858-450-5298
Community Activities/Involvement
La Jolla Historical Society, The Hemlock Society, the La Jolla Democratic Club, the La Jolla Women's Club.
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Mobile Phone
858-997-5246
 

Professional Information

Company
Interpersonal Communication Services, Inc.
Business Address 1
7450 Olivetas Avenue
City
La Jolla
State/Province
California
Zip/Postal Code
92037
Region of Professional Reach
  • Nationwide US
  • Canada
  • Other International
 

Training and Expertise

Expertise
  • Business Coaching/Life Coaching
  • Human Resources Management & Compliance
  • Leadership Mentoring
  • Practice Management Consultation
  • Speaking/Training
  • Veterinary Staff Training
  • Writers
Education (Degree(s)/School(s)/Year(s)
Ph.D. from the State University of New York at Buffalo in Interpersonal and Organizational Communication.
Current Professional Activity
Write for AAHA and VTB, maintain websites, and Facebook, publish blogs. Train at local hospitals and conferences (i.e. AAHA, Ontario Association of Veterinary Technicians, Women in the Pet Industry, the International Institute for Communication in Veterinary Medicine, ICCVM, Western Veterinary College, and Western Veterinary Conference)
Tenure in Vet Industry
10+ Years
Weblink(s) to Video Materials
https://www.youtube.com/user/cshadle1

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Speakers Bureau

Include in Speakers Bureau
  • Yes
Presentation Topics
1. Improving Clinic Communication Through Case Studies
How to use a case study to improve communication in your practice
Identifying your central communication issues: how to uncover the main point of a case
How to define the problem and search for a solution using a case

The Art of Persuasion in Veterinary Practice
Examples of persuasion issues facing vets (such as convincing a pet owner that a painful intervention is the best in the long run)
Three means of persuasion
When you should use psychology
When a logical argument is effective
How to demonstrate that you are believable

Listening: Be Other-focused
How improved listening can affect your bottom line
The difference between hearing and listening
What you want to achieve from a difficult encounter
How to let your colleagues know you are listening

When It’s Your Turn to Speak
The importance of being heard by your colleagues
How to take responsibility for your needs
How to keep your emotional boat afloat
How to create a learning conversation

Client Engagement: Winning Trust From Your Client
The elements essential to building a relationship with your client
Providing information in a way that client’s can understand
When empathy is useful and how to show it
Speaking Expertise
  • Business Coaching / Life Coaching
  • Hiring and Recruiting
  • Human Resource Management and Compliance
  • Leadership Mentoring
  • Practice Management
Previous Speaking Engagements
  • WVC
  • AAHA
Other Speaking Engagements
International Institute for Communication in Veterinary Medicine, Women in the Pet Industry Network, Ontario Association of Veterinary Technicians
Weblink to Video Presentations


A NONPROFIT ASSOCIATION OF VETERINARY BUSINESS SPECIALISTS
Marketing| HR | Finance | Legal | Practice Management | and more

Address: PO Box 37, Villanova, PA  19085

Have Questions? Let’s talk!

We’re here to help at any time.
Reach out to us by calling
609-527-3010 or
888-964-8510,
or by emailing us at this Link


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