VetPartners e-Bulletin

The latest news from your association for veterinary practice development.
January 2018    
Note from the President
Hi VetPartners Members,

This will be my last monthly update in my role as the president and I am very excited to be passing the responsibilities to my colleague Jeff Thoren. As I look back on 2017, it was filled with many milestones for VetPartners members. You are speaking at all the major veterinary conferences both in the US and globally as well as publishing in every major and minor publication that exists in the profession. Congratulations! We have gifted leaders, trend setters and innovators in our ranks challenging the status quo and helping us all as members to advance. We have the largest membership in the history of the organization and this is a result of all of you spreading the word.

In just a couple of weeks we will be gathering for our Annual Meeting in Orlando. Our registration numbers are high. With 135 registrations to date, we will have to close registration as SOLD OUT at 150, so book ASAP if you have not done so yet!

It has been a wonderful year and thanks to each of you for your support, guidance, input and passion.



 Welcome New Members
 Jeff Drott
 Carr Healthcare Realty                           

 Ira Gordon
 XPrep Learning Solutions  

 Michelle Harcha
 LeadYourShip LLC

 Erin Preston 
 Onion River Animal Hospital

 Joseph Stephenson
 Simmons Inc
 Adrienne Twigg
 Bent Ericksen & Associates

Member & Association News

We're Close to Selling Out for the 2018 Annual Meeting!
The 2018 VetPartners Annual Meeting is fast approaching, and it's shaping up to be our biggest event ever!  Utilizing Appreciative Inquiry (AI), Dr. Kevin Coray will lead us through an appreciative approach to growth and change using VetPartners as the case study, and send you home with a new method that you can use for team-building, organization change, productivity improvements, etc. On the second day, we will explore new opportunities within today's veterinary industry by taking a deeper dive into timely topics including Pet Care and the Underserved Market, Diversity in Veterinary Medicine, and Creating Affordability with Veterinary Care. 

We are getting close to selling out for this event -- If you want to attend, register ASAP!! -
Register Today!!
VetPartners Meetings are Mobile!
Thanks to our technology sponsor Patterson Veterinary, VetPartners has a Mobile App that is an excellent resource at our meetings!  The 2018 Annual Meeting is now live on the app -- download it and get connected!
  • If you do not yet have the VetPartners Meetings app on your mobile device, you can download it from HERE
  • If you've already downloaded the app, you'll find instructions for accessing the 2018 Annual Meeting HERE
Be sure to visit the app and start conversing with your fellow attendees. We'll be adding information and updates between now and the meeting, so check back often.

Sharing on social media?  Be sure to use our event hashtag: #VetPartners2018
VetPartners Member Opportunities at VMX
Show your Spirit - Show that you are a proud member of VetPartners by wearing your Member Badge Flag during the convention. Badge flags can be picked up during the Annual Meeting at our registration table, or during VMX by stopping by our booth, #36.

Volunteer at the VP Booth
- VetPartners is excited to be exhibiting at the show this year, but we need your help! We are seeking members to volunteer for booth shifts, Sunday, February 4 - Wednesday, February 7.  Not only will you be a part of the excitement of the VMX trade show floor, but this is a prime chance for you to grab some face time with VMX attendees. Please consider giving an hour or two of your time during the show. You can sign up for shifts on This Form.

Moderate a Session - VMX is seeking volunteers to moderate sessions during the event. The role of the moderators are to run the session on time, deal with AV or other problems, and answer any attendee or speaker questions. Please email Dana Varble for more information and to get signed up, dvarble@navc.com

Did You Know?
Did you know that the VetPartners Code of Ethics Section IV, E2 states that all VetPartners members will uphold high integrity by preventing misrepresentation of the consulting profession or consulting firms?

Example: A consulting firm states that they can manage all aspects of a veterinary business sale, including valuation, brokerage, legal documents, accounting aspects, etc. The consulting firm fails to disclose that they do not have the skills to perform the services as outlined and will "outsource" the different components to sub-contractors.

Help us Expand our Social Media Reach! 
Our social media needs your engagement. What is engagement? It's "likes, shares, retweets" on VetPartners social media platforms. When each of you engage, you help VetPartners reach thousands more people. We have the data to prove it!

Another way you can help us increase our standing on Facebook and reach more people is by giving us a "5 Star" rating. You can do this simply by visiting VetPartners Facebook page and clicking on "Review." Then choose the 5th star and all stars will light up for an Excellent Rating. You can then make a comment or simply click "done."

Thank you!
Call for Volunteers
VetPartners has many great programs and initiatives in the works to help promote our association and our members and advance the industry as a whole. We are looking for enthusiastic volunteers to join a Committee or SIG and use their knowledge and experience to help us reach our goals. What's in it for you? A chance to develop leadership skills, connect and network with colleagues, and give back to the association. We most especially need volunteers for the following groups:
  • Opportunities Committee
  • Membership Committee
  • Fee Survey Task Force
Please review the list of various committees and SIGs at http://vetpartners.org/Committees and if interested, feel free to reach out to the Chair of that group, or contact Elizabeth McArthur at  admin@vetpartners.org. Or, if you will be attending the Annual Meeting, you can find out more about any group you are interested in by visiting with them during our Committee/SIG meeting time, Friday right after lunch.
VetPartners Board, Committees & SIGs Updates

Membership Committee

The Board of Directors has commissioned the Membership Committee to enhance the membership renewal process. To that end, for your 2018 renewal, all members will have to reaffirm the VetPartners code of ethics statement and re-select their membership category based on the definitions of the different types of memberships. Category definitions and explanations/examples are available for review HERE. If you haven't done so yet, please review and complete the on-line form now:  Membership Classification Form
Should you have any questions about which membership category you best fit, please contact Cathy Lawler, cathy@cheshirepartnersllc.com, or Amanda Landis Hanna, amanda.landishanna@yahoo.com, Membership Committee Co-Chairs.
Social Media Sub-Committee
Have you joined our private Facebook Group page yet?  This is a great place to ask questions, collaborate, and share ideas with other members. We hope you'll join us!

Webinar Committee

The Webinar Committee is looking for members who might be interested in presenting a member-to-member webinars in 2018. The webinars are intended to be short, informal educational presentations on topics that would be of interest to our members. They are 30 minutes in length - 20 minutes of presentation and 10 minutes for Q&A. If you are interested, please contact Jeanne Pelletier, jeanne@beyondindigo.com, our webinar chair.
 News From our  Members
  • Members Bill Kearley, Elise Lacher, Greg O'Brien, Jeff Thoren, Kimberly Pope-Robinson, Mary Beth Koester, Michael Linardi, and Robert Trimble will be co-facilitating a Practice Management Workshop at VMX on Sunday, Feb. 4th from 8:30am - 5:30pm in the Hilton Orange Ballroom C. The Workshop, "Reinventing Your Veterinary Practice for a World of Rapid Change: Next-Step Organizational Design and Leadership for the Veterinary Profession," will challenge participants' existing assumptions and paradigms about management/leadership and help them reinvent better ways for their practice team to work together.
  • Vet2Pet founder Stacee Santi is pleased to announce the first ever industry report on loyalty programs for the veterinary profession. Here's what they discovered: When pet owners engage in a loyalty program, their annual spending increases $621 by having 3 additional visits per year compared to prior year.  Read the full report
  • Charlotte Lacroix will be speaking at several industry events in the next month:  January 22nd, at the Veterinary Management Group Meeting in Dallas, "Developing HR Issues" and "Effective Leadership"; January 24th, at the Well Managed Practice Group event in Tucson, "Corporate Consolidation Update" and "Legal Aspects in Telemedicine"; and at the VMX conference in early February on a number of topics including "Reading a Reference Laboratory Contract," "Biggest Legal Faux Pas Practices Make" and "Are You an Assertive Leader?
  • Peter Alberti is pleased to announce that Pet Cause Media was accepted into the MWI (Amerisource Bergen) Distinct Advantage program. Premium value and favorable pricing will be offered to practices who are members of Distinct Advantage, and Pet Cause Media will be delivering articles and webinars to educate veterinary professionals on various client education topics.
VHMA Insiders' Insight Report - December 2017
The wellness of veterinarians and non-veterinarian team members is a big topic these days and it is clearly a real issue. One of the most difficult parts of this issue is the role of employers in promoting team wellness and how to do it, particularly for small practices which don't have the resources a large corporate entity does.

VHMA addresses this topic in its December 2017 Management Survey. 67% of managers surveyed believe that practices have a responsibility to address and provide wellness resources to their staff members. While most managers believe their practice should address the topic - very few, 9%, have actually surveyed their staff to determine their desire for wellness programs.

To find out what wellness programs were successful and were not, view VHMA's December 2017 Insiders' Insight Report.


The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.
Upcoming VetPartners Events


January 31 - February 2, 2018
Orlando, FL

July 11 - 13, 2018
Denver, CO

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

Special Thanks to our Sponsors


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Contact email: admin@vetparters.org

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