VetPartners e-Bulletin

The latest news from your association for veterinary practice development.
March 2017    
Note from the President
Hi VetPartners Members!

What a great gathering for our Annual Meeting in Las Vegas earlier this month! The entire VetPartners Board hopes that you found the meeting content useful and were able to take ideas back and put them to use. After the meeting, I attended a reception for VMAE (Veterinary Medical Association Executives) where their Executive Officer, Ralph Johnson, recognized VetPartners during his opening comments. Recognition by industry leaders helps to advance VetPartners and benefits all of us as members. Many thanks Ralph!   

Shortly after the Annual Meeting, VetPartners responded to the AVMA for comments to their Practice Advisory Panel's Final Report on Telemedicine. We submitted a letter to the AVMA that stressed support for the Veterinary Innovation Council position: that the VCPR regulations should not limit the potential of how telemedicine should be used in veterinary medical services. VCPR should be viewed as a doorway into veterinary-guided healthcare, not a wall.

To find out about more things happening in VetPartners, please check out my full message HERE.

Thank you!!
Bruce L. Truman, MBA            



 Welcome New Members
 Mia Cary
 Kalpesh Raval

Member & Industry News
The 2017 Annual Meeting is a Wrap!
The Program Committee would like to thank our members for their active participation in the "Veterinary Practice of the Future", especially Dr. Adam Little for facilitating such a thought provoking and informative annual meeting. Please remember to provide your feedback by completing the Annual Meeting Survey.

Special thanks to Lynn Davis for the great photos of the Annual Meeting. To see more, visit our Facebook Page

VetPartners 2017-18 Board of Directors 
The 2017-2018 VetPartners Board of Directors were installed at the Annual Meeting earlier this month.  
The newly appointed Board of Directors is as follows:

Bruce Truman, MBA, President
Jeff Thoren, DVM, PCC, BCC, Vice President
Nancy Dewitz, Secretary
Camal Bailey, CPA, CVA, Treasurer
Lynn Davis, Director
Bill Schroeder, Director
Pamela Stevenson, CVPM, Director

VetPartners Members Favorite Life Hacks 
During the Annual Meeting we unveiled members Life Hacks Submissions, and thought we should share it again with everyone here. What is a Life Hack? It refers to any trick, shortcut, skill, or novelty method that increases productivity and efficiency. Find out what your colleagues favorite Life Hacks are in the link below: 

Life Hacks Submissions
VetPartners Board, Committees & SIGs Updates
Board Motions Approved This Month
  • A motion to approve a strategic partnership proposal between VetPartners and American Veterinarian. American Veterinarian will become an official Premier Sponsor of VetPartners in exchange for, among other things, coverage of our Annual Meeting  in their publications, and advertising opportunities in their publications. 
  • A motion to engage a talented veterinarian writer for developmental and content writing for deliverables expected from the Tactical Communications and Social Media Taskforces.
  • A motion to create a closed Facebook Group page for VetPartners members, as a more casual form for members to engage with each other and share achievements, tips, pics, ask questions, etc.
Communications Committee
The Communications Committee is pressing forward with our multi-modal approach to bring awareness to VetPartners. We are coordinating with the Tactical Communications Taskforce to get our "Tips Email" campaign started (hopefully by the summer), the Social Media Taskforce will continue to Promote VetPartners in those arenas and we are close to unveiling a short video featuring some of the members that we will place on the Speakers Bureau as a way to entice planning committees to use our members for speaking engagements.

Program Committee

A vote was taken during the Annual Meeting (via poll through our new meeting App) to see whether members would prefer us to hold our Mid-Year Meeting in conjunction with CVC in Kansas City this August, or move it to be in conjunction to the AVMA meeting in Indianapolis this July.  The votes came in overwhelmingly in support of moving the dates to July.  So, please note that the Mid Year Meeting is now scheduled for July 19 - 21, 2017 in Indianapolis. Be on the lookout for the opportunity to submit your Hot Rocks topic later this month. What are Hot Rocks? They are short 15-20 minute presentations plus time for Q&A on a topic of your choice. Have a special talent, or non-branded information you'd like to share with the VetPartners membership? Consider presenting a Hot Rocks!  

Industry Research SIG
We Want You!  After forming in early Q1, the Industry Research SIG completed the purchase of, and received access to, the IBISWorld reports. A training session was held to show the team how to get the most benefit from the reports. The team has been reviewing the materials and in their next meeting in April, they will begin identifying portions of the reports that can be presented to VetPartners members. Your feedback is always welcome! If you have suggestions on what industry metrics, data or other information would help you in your work, please email research@vetpartners.org

Social Media Sub-Committee

VetPartners is committed to an active and engaging social media presence and we need your help! Be sure to like us on Facebook and LinkedIn, and be sure to stop by our pages, like, comment or share things that interest you.  

Having a strong Social Media presence will help to amplify VetPartners among the veterinary community, but it can only work with your help.  Please let us know what you are up to, or if you have content you want to promote. Just email it to admin@vetpartners.org
 News From our  Members
  • Mary Gardner is now an author! And the best part? Her pet is on the cover of the book! Treatment and Care of the Geriatric Veterinary Patient is available for pre-order now at this Link.
  • Stacee Santi, with Vet2Pet partnered with Lori Kogan, professor at Colorado State University, to survey pet owners on their views and experiences with using a mobile app for veterinary contact and services.  Read all about it here.
  • Heather Pendergast has been elected to the Western Veterinary Conference Board of Directors, and will serve a 5 year term as Veterinary Technician Director. 
  • Kelly Baltzell, CEO of Beyond Indigo,  will speak on "The Four Wheels of the Marketing Car" at the Virbac Client Meeting in Cancun Mexico on April 9, 2017.
  • Brian Cassel will be presenting at the 2017 Association for Strategic Planning Annual Conference in Toronto on May 25. His presentation, Agile Alignment Into Action: A Strategic Planning Case Study Using a Transformative Platform, will be a case study of how Ethos Veterinary Health implemented an innovative, digitally based and broadly participative process for refining its 4-year strategic plan. 
  • Amanda Donnelly will be presenting at the FVMA (Florida Veterinary Medical Association) in Tampa, FL April 8, 2017. Topics are: Enhancing Client Engagement and Compliance, Telephone Skills and Managing by Core Values. 
  • Wendy Hauser will join Hartville Pet Insurance Group as AVP of Veterinary Relations. In this role, she will continue to enhance Hartville's visibility with veterinarians and their clients to promote the value and benefits of pet health insurance. Read more about it here.
  • Deb Stone has been selected to serve on the Women's Veterinary Leadership Development Initiative's (WVLDI) Board of Directors. Stone was also recently selected to serve on the Board of Trustees for the Texas Veterinary Medical Foundation.
American Veterinarian™ Becomes Premier Sponsor of VetPartners
American Veterinarian™ and their sister business and finance journal Veterinarian's Money Digest, has recently become a Premier Sponsor of VetPartners.  American Veterinarian provides veterinarians, veterinary technicians, and veterinary assistants with the news and expert commentary on the latest research in veterinary medicine, including: diagnosis; treatment and prevention of species-specific diseases; product and recall information; case studies; client education; and legal and regulatory updates. Veterinarian's Money Digest™ provides information on practice management, personal finance, and lifestyle stories designed to keep you up to date in a rapidly changing healthcare landscape. 

VetPartners encourages members to subscribe to both journals, which you can do at the links below:
VHMA's Insiders' Insight Report
Each year the VHMA asks its members if they are raising their fees. The vast majority of the 250 practices who responded to the January 2017 survey said yes they have or will raise their fees in 2017. 47% are raising both shopped and non-shopped services while 30% are increasing fees on non-shopped services only. More practices reported 3-4% increases over the previous year for shopped services. Not surprisingly, 60% of practices are increasing fees for non-shopped services by 3% or higher. Check out the VHMA's February 2017 Insiders' Insight report for more details.


The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.
Upcoming VetPartners Events

Join us on the second Thursday of every month at 1:00pm EST
For Information and Registration, visit:


July 19 - 21, 2017
Indianapolis, IN

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

Special Thanks to our Sponsors


Copyright 2017 VetPartners. All rights reserved.
Contact email: admin@vetparters.org

Marketing| HR | Finance | Legal | Practice Management | and more

Address: PO Box 37, Villanova, PA  19085

Have Questions? Let’s talk!

We’re here to help at any time.
Reach out to us by calling
609-527-3010 or
or by emailing us at this Link

Powered by Wild Apricot Membership Software