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VetPartners e-Bulletin


May 2018 

Message From the President

Click the image below to hear the president's message for this month. Jeff talks about the work that has begun on the 2018 Strategic Plan, including the hiring of a web development company to help us redo our website and a PR consultant to help us with our PR initiative. Jeff also reminds members not to miss the 2018 Mid-Year Meeting, as the Hot Rocks line-up is outstanding.   


Welcome New Members

Linda Ellis
Cory Friedman
Alera Vet
Sheri Gilmartin

Kimberley Khodakhah
Vetopia Inc.

Debbie Stoewen
Riley Totten
Hub International US
 Cindy Trice
 Relief Rover

Member & Association News

2018 Mid-Year Meeting Featured Hot Rocks Presentations

The Program Committee is pleased to announce the Hot Rocks presentations for this summer's meeting:

  • Improving Mental Health and Wellbeing in the Veterinary Practice, John Volk, Brakke Consulting, Inc.
  • When Overachievers Become Underperformers and What to do About it, Jessica Trichel, Live Oak Bank
  • Hiring in the Veterinary Profession: Why Lack of Speed Kills, Stacy Pursell, The Vet Recruiter
  • Conflict Transformation: Can't we all get Along? Bill Kearley, Veterinary Practice Success
  • Where's the Relief? Shining a Light on an Underserved Veterinary Professional Niche, Cindy Trice, Relief Rover
  • Rocky Mountain Veterinary Professionals: Lessons Learned in Building a Regional Networking Group, Joe Axne,Veterinary IT Support, Ed Guiducci, Guiducci & Guiducci PC, Ron Sholar, Structure-LLC, Wendy Hauser, ASPCA Pet Health Insurance
  • Blending Social Impact and Financial Return: Alternative Ownership Approaches for Veterinary Clinics, Travis Potter, The Cutler Law Firm
  • The Shocking 2018 North American Tragedy of the Unattached Pet Owner, Joel Parker, Veterinary Practice Solutions
  • The Psychology of Customer Acquisition, Robert Sanchez, Digital Empathy
  • Benchmark Based Profit Builder, John Sheridan, Veterinary Business Video Show
  • How to Make Emotional Connections in Your Marketing (without it being like a Sarah McLachlan commercial), Craig Spinks, Veteos
  • The Data Behind Loyalty Programs, Stacee Santi, Vet2Pet App Builders
  • Making $#IT Happen for Practices: Using Data to Increase Compliance and Revenue, Martin Traub-Werner, Vet Success Inc.
  • Return for Care: Community Model for Post-Adoption Veterinary Care, Jane Brunt, CATalyst Council, and Clint Latham, IT-Guru
  • In Anticipation of the Tipping Point, Mark Hafen, smaller can be better

Registration for the 2018 Mid-Year Meeting is open! Join your colleagues for two days of education, inspiration and networking.  The meeting will be held just prior to the AVMA conference in Denver, CO, July 11 - 13, 2018, at the Westin Downtown. For more information and to register, click here.

Call for Volunteers

VetPartners has many great programs and initiatives in the works to help promote our association and our members and advance the industry as a whole. We are looking for enthusiastic volunteers to join a Committee or SIG and use their knowledge and experience to help us reach our goals. What's in it for you? A chance to develop leadership skills, connect and network with colleagues, and give back to the association and industry. 

Please review the list of various committees and SIGs at http://vetpartners.org/Committees and if interested, feel free to reach out to the Chair of that group, or contact Elizabeth McArthur at admin@vetpartners.org. Or, if you will be attending the Mid-year Meeting, you can find out more about any group you are interested in by visiting with them during our Committee/SIG meeting time during the program.

 Take our Technology Survey

The Technology & Innovation SIG is up and running and ready to bring you tools and tips to make you more tech savvy! In fact, they are planning to offer some hands on training at the Mid-Year Meeting coming up. To be most effective, we need to get an understanding of the technology skill-set within the membership. We would appreciate if you could please take three minutes to complete the survey linked below and let us know where/what/how you understand the technology that is “out there". The more of you all that take three minutes to help us, the more we can help YOU!

Technology Survey

VetPartners Board, Committees & SIGs Updates

Board Motions Approved This Month
  • The Board has approved a motion to hire a PR consultant who will work with VetPartners to plan and implement our PR initiative to raise awareness of VetPartners and our members to all of our audiences in the industry. This consultant will conduct an inventory of assets, develop value propositions for our audiences, create an editorial calendar and assist with writing press releases, blog posts and other articles as needed.
Diversity & Inclusion SIG

This new SIG held it's first meeting this month, and is looking for member participants. Please contact Shelley Johnson or Monica Perry is you would like to join. Also, the SIG is putting together a member survey which will come out shortly. Please be on the lookout for that.

Membership Committee

The Membership Committee has been focused on continuing to deliver high value for our members. We're discussing how to "on-board" our new members, encourage collaboration among our members and will be identifying networking opportunities during the Mid-Year Meeting.

Please remember that for your 2018 renewal, all members will have to reaffirm the VetPartners code of ethics statement and re-select their membership category based on the definitions of the different types of memberships. Category definitions and explanations/examples are available for review HERE. If you haven't done so yet, please review and complete the on-line form now:  Membership Classification Form.  Should you have any questions about which membership category you best fit, please contact Elizabeth at admin@vetpartners.org.

Program Committee

We are actively looking for new members for the Program Committee. We meet on the fourth Thursday of each month via conference call at 11am EST. This committee has a lot of fun working to pull together both the Mid-Year and Annual Meetings. Want to join us? Let Elizabeth know.

Early bird registration for the Mid-Year Meeting in Denver ends on June 18th. Sign up now to ensure your spot!

Social Media Sub-Committee
Have you joined our private Facebook Group page yet?  This is a great place to ask questions, collaborate, and share ideas with other members. We hope you'll join us!

News From our Members
  • Joseph Axne with IT-Guru will be joining Peter Weinstein during a public teleseminar titled "Getting Your Head Out of the Cloud and Practicing Safe IT."  Tuesday, May 22, 2018 12:30-1pm PST. Details attached
  • Cindy Trice will be presenting a VetTalk presentation at the AVMA convention in Denver this summer on the topic "Rethinking Relief. How Elevated Relief Practice Supports Professional Wellbeing and Practice Productivity."
  • Encourage your clients to register before the early bird special ends on May 28th for the 6th Annual Simmons Seaside Seminar!  September 20-22, 2018. Dynamic industry speakers and VetPartners members Mary Ann Vande Linde, Louise Dunn and Byron Farquer will interact with attendees throughout the seminar. The meeting will be held on beautiful Jekyll Island, GA. For more information and to register, click here.
  • Joseph Makkar co-starred in a recent edition of the CBS hit show SEAL TEAM.  As he wrote "In my consulting, I incorporate the importance of creative-types (all beings whether they know it or not) to stay involved in their hobbies...so that they can be happier, high performers at work. I subscribe to that as well."
  • Wendy Hauser has announced her candidacy for the AVMA House of Delegates House Advisory Committee, which provides leadership and guidance to the AVMA House of Delegates. You can view a short video about her qualifications here. And, under the Peak Veterinary Consulting banner, Wendy will be presenting at the ACVIM Forum in Seattle on June 15 and in San Diego at the Veterinary Marketing Summit on July 27.
 The VIC Innovation Awards
Do you know a person or organization that has dedicated themselves to the betterment of the animal health industry through innovation? If so, take 5 minutes to nominate them for the Veterinary Innovation Council Awards. Final voting begins on July 1, 2018 and will close on September 30, 2018. The winners will receive their awards at NAVC's VMX 2019, January 19-23 in Orlando, FL.

Entry Deadline Extended till June 1

 VHMA Insiders' Insight Report

VHMA's April Insiders' Insight Report asks managers about their data analysis practices. When asked how often they analyze their Profit and Loss Statement the majority said monthly. Not surprisingly, responses were similar when it comes to PIMS data. When asked how they feel about data analysis about half of the respondents found the data analysis process to be "time-consuming" but, in spite of this, 75% or more of the respondents had positive things to say about it - "worthwhile" and "insightful."

For more details review VHMA's April 2018 Insiders' Insight Report.

The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.

Upcoming VetPartners Events


July 11 - 13, 2018
Denver, CO

January 16 - 18, 2019
Orlando, FL

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

Special Thanks to our Sponsors

Marketing| HR | Finance | Legal | Practice Management | and more

Address: PO Box 37, Villanova, PA  19085

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