VetPartners e-Bulletin

The latest news from your association for veterinary practice development.
May 2017    
Note from the President
Dear VetPartners Members,

I just reviewed the agenda for the upcoming Mid-Year Meeting which is just prior to the AVMA meeting in Indianapolis. Once again, the program committee has done an incredible job with two days of exciting content from our members.

As usual, our Mid-Year Meeting is focused on our version of TED Talks called Hot Rocks.

It's hard to highlight just a couple of these exciting Hot Rocks but we are honored that Dr. James W. Lloyd, professor and dean, UF College of Veterinary Medicine will be one of the presenters.

In addition to Dr. Lloyd, Charlotte Lacroix, DVM, JD will present a Hot Rocks on the hot topic of practice consolidation and Joseph Axne will educate us on how to protect our veterinary practices from cyber threats, which is an incredibly relevant topic right now.

Please be on the lookout for details about this year's AVMA practice profitability sessions. We will need members to once again consult with AVMA veterinary practices that are participating in the program. Based on the success of the program last year, AVMA and VetPartners will be able to cover some of your costs associated with your trip. Details to follow.

I hope everyone saw our ad (at right) in the recent edition of Veterinarian's Money Digest as well as coverage of our meeting.

Looking forward to seeing you in Indianapolis, 




 Welcome New Members
 Michael Chaddock
 Michigan State University, College
    of Veterinary Medicine
 Jason McWhorter
 McWhorter Accounting Group, Inc.              

 Douglas Rozsa
 Zions Bank - Practice Pathways

 Billy Parra
 Select Merchant Solutions

Member & Industry News
2017 Mid-Year Meeting Featured Hot Rocks Presentations
The Program Committee is pleased to announce the Hot Rocks presentations for the 2017 Mid Year Meeting:
  • Lessons From Human Medicine - the Good not the Bad, Tony Ferraro
  • LGBTQ + 101: The Awareness Impact on Education, Business and Employment in the Veterinary Profession, Shelley Johnson & Mike Chaddock
  • How to Land Consulting Work with Industry, Bruce Truman
  • Valuation Essentials: Measuring Value Over the Life of a Practice, Camala Bailey
  • State of Veterinary Computer and Network Security! What you MUST Have in Place to Protect Veterinary Clinics and Hospitals, Joseph Axne
  • Detecting & Preventing Employee Embezzlement, William Rosenbaum
  • How to Grow Patient Care and Revenue with Pet Health Insurance, John Volk
  • Preventive Care Plans 2017: The Tipping Point is Near - Are Your Clients/Practices Ready? Jessica Lee
  • Innovation in Reporting: How Dental Compliance can Lead to $500,000 in Additional Revenue, Howard Rubin
  • Hiring Challenges in the Marketplace: How Veterinary Practices can Stay Competitive, Stacy Pursell
  • Veterinary Service Reminders, Quality of Life & Marketing to Millenials, Jay Drayer
  • Assessing Associate DVM Cost to the Practice, James DeLano
  • Promoting Veterinarian Ownership, Michelle Vitulli
  • Independent Ownership...in a Time of Rising Prices, Travis York
  • Corporate Consolidation - the Feeding Frenzy, Charlotte Lacroix
Registration for the 2017 Mid-Year Meeting is now open!  Join your colleagues for two days of education, inspiration and networking!  The event will take place just prior to the AVMA Convention in Indianapolis, July 19th - 21st, at the Westin Indianapolis. For more information and to register, click HERE
VetPartners Board, Committees & SIGs Updates
Communications Committee
The Communications Committee has launched a new VetPartners Facebook Group page to help facilitate more networking and collaboration between our members. Within this group, participants will be able to ask questions, share information, self-promote (within reason!) and support each other in a networking style format.  We hope you will join us and actively participate!  The name of the group on Facebook is VetPartners Networking Group. Just type that into the search bar and ask to join.  

Ethics Committee
Did you know that the VetPartners Code of Ethics was developed to:
  • Provide guidance on how to perform your services for clients
  • Help you to understand what might be an ethical issue
  • Contribute to trust by the profession of consultants and our members
  • Provide standards on professional judgement and conduct
  • Provide expectations of the ethical behavior of members
  • Serve as a guide for your interaction with clients and members of the profession as well as other VP members.
The Ethics Committee has also developed a new communication tool for members who are concerned that an activity they may be involved in or are considering may be in violation of the VetPartners Code of Ethics. Both the VetPartners Code of Ethics and Ethics Advisory Opinion Submission Form are available on the VetPartners website.

Membership Committee

The Board of Directors has commissioned the Membership Committee to enhance the VetPartners membership renewal process. Beginning later this year, all members will have to reaffirm their commitment to the VetPartners Code of Ethics and select and confirm their appropriate membership category as they renew their membership for the next year. These membership categories are based on the definitions of the different types of memberships in our association. The Membership Committee would love to hear any comments you have about the renewal process. Please send all comments to the Membership Committee at membershipcommittee@vetpartners.org.

Social Media Sub-Committee

VetPartners is committed to an active and engaging social media presence and we need your help! Be sure to like us on Facebook and LinkedIn, and be sure to stop by our pages, like, comment or share things that interest you.  

Having a strong Social Media presence will help to amplify VetPartners among the veterinary community, but it can only work with your help.  Please let us know what you are up to, or if you have content you want to promote. Just email it to admin@vetpartners.org
 News From our  Members
  • Deb Stone will present on Leadership, Conflict Management, & Emotional Intelligence at the Ontario Veterinary Medical Association's Great Ideas Conference on June 30, 2017. 
  • Joseph Axne, owner of Veterinary ITSupport.com (powered by IT-Guru) has just been named on After Nines Inc's ChannelE2E Top 100 Vertical market MSPs: 2017 Edition. IT-Guru was ranked 91 among the top 100 vertical market MSPs with a vertical focus on Veterinary. Link to our blog for more information about this exciting news for VeterinaryITSupport (powered by IT-Guru).
  • Amanda Landis-Hanna is starting a new role at PetSmart Charities, as Senior Manager of Veterinary Outreach. The mission of PetSmart Charities is to improve the quality of life for all companion animals by creating and supporting programs that save the lives of homeless pets.Amanda's role will be to partner with Colleges of Veterinary medicine to create individualized support and scholarship programming. mentoring and education on the role of the human-animal bond, community involvement, work-life balance, emotional intelligence, career paths and leadership will also be provided. 
  • Martin Traub-Werner announces that his company, VetSuccess, has partnered with Brenda Tassava to produce a new forward-booking resource kit. To help practices implement a forward-booking protocol and engage the support of all team members, this fun and creative staff-meeting kit features tools, tips and techniques designed to promote maximum results. This new practice management tool is available free of charge and is designed to help practices improve their forward-booking rate beyond the national average of 12%, as tracked by the VetSuccess Practice Overview report.  Download now!
  • Jim Remillard, Charlotte Lacroix, John Volk and Owen McCafferty were featured in the May 2017 DVM360 cover article, Fishing for Acquisitions, 12 Things Corporations Look for.
  • Gina Fortunato announces that Hartville Pet Insurance Group has been rebranded as Crum & Forster Pet Insurance Group. Crum & Forster Pet Insurance Group will continue providing the popular ASPCA Pet Health Insurance and Hartville Pet Insurance. For more information, check out their Press Release
  • Tracy Dowdy wrote an article recently for Veterinary Team Brief. Titled Tips for Designing and Implementing Discharge Sheets, the article includes downloadable templates.  Read it Here
  • Kara Burns also had an article published in the most recent Veterinary Team Brief titled Grain Free Pet Foods: Fact vs Fiction.

VHMA April Insiders' Insight Report:  VHMA members discuss laboratory integration with their PIMS. Most managers recognize the value that integration brings to the practice as it relates to saving staff time, reducing errors and capturing missed charges. Unfortunately many practices are still using software that does not allow for integration or they don't understand the capabilities of their software. Check out VHMA's April 2017 report.


The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.
Upcoming VetPartners Events

Join us on the second Thursday of every month at 1:00pm EST
For Information and Registration, visit:


July 19 - 21, 2017
Indianapolis, IN

January 31 - February 2, 2018
Orlando, FL

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

Special Thanks to our Sponsors


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