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VetPartners e-Bulletin


September 2018 

Message From the President

In this month's message, coach Jeff Thoren describes how VetPartners is formulating a "winning play" for the organization and it's members. The Board and Committees are putting a lot of effort into the main strategic priorities: Website redesign, brand awareness, member engagement and networking/collaboration.  Learn more about what is happening by playing the video linked below.   

Help turn Jeff's video viral.... Watch now!!


Member & Association News

 Join Us For The 2019 Annual Meeting!
Registration is now open for the 2019 Annual Meeting, January 16 - 18, 2019 in Orlando, Florida!

The Program Committee is putting the final touches on an exciting program for you, which will include two days of insightful and educational CE, technology and networking sessions, and, of course, our ever popular Sponsor Roundtable reception (with excellent raffle prizes) and the CareCredit reception.

On day one we will explore current trends in today's veterinary practices, and feature two extended panel discussions: Insights and Trends in Corporate Consolidation, and The ProSal Debate.

On day two, Steve van Remortel, author of Stop Selling Vanilla Ice Cream, will lead a day-long workshop through which you will develop a specific action plan to increase profitability for your business and/or that of your clients. This workshop is not to be missed!

For more information about the program and to register today, head over to the website

Take the Net Promoter Score Survey

As you are aware, our VetPartners strategic priorities for 2018/2019 include four broad categories: Brand Awareness, Website Redesign, Membership Engagement, and Networking/ Collaboration.

To date, we're making significant progress on the first two priorities, Brand Awareness and Website Redesign, with a variety of brand awareness-related activities underway and the website in its final development phase.

Our Membership and Program Committees are doing some great work regarding Membership Engagement and Networking/Collaboration as well and we'd like to check in with you, our members, to get a feel for where we stand related to these two important priorities. Using the Net Promoter Score survey question seems like an appropriate way to do that.

Please take a brief moment to answer our NPS Survey. Your responses will help us as we move forward with these priorities!

 Did You Know? ... 
As part of the VetPartners application process, prospective members must read and agree to abide by the VetPartners Code of Ethics. This same acknowledgement is also part of the membership renewal process. As consultants and advisors to veterinary practices, members agree, by maintaining their membership in VetPartners, that they have voluntarily assumed responsibility for adherence to the VetPartners Code of Ethics.

 Have You Taken the VetPartners Fee Survey?

VetPartners wants to help you make informed decisions about your fees.To this end, VetPartners would like to ask you to complete a short (< 10 minute) anonymous survey by September 21, 2018. Data from this survey will be shared with all members, offering current fee data related to: management consulting, accounting, legal, marketing, finance, IT, and practice valuation services.

We need to have at least 5 responses to report on a discipline. We appreciate all who can make this data useful to our members by taking the time to complete the survey:  

Fee Survey

Updates from our Board, Committees & SIGs
Communications Committee
The Communications committee continues to work on promoting awareness of VetPartners and our members. We have a great partnership with NAVC producing the VetPartners Corner in Today's Veterinary Business and have now successfully launched the VetPartners Blog on our own website. A big Thank You to Sarah Rumple for her work to get this up and running, and a shout out to all the contributing members. If you would like to contribute an article, please reach out to Sarah Rumple or Greg Geckles.

Membership Committee
The Membership committee continues to work on opportunities for our members to collaborate and engage with each other at our meetings as well as throughout the year. We're have just launched a new member survey designed to gather more specific information to allow us to continue to bring great value to our current and potential new members.

Opportunities Committee
We want to remind members that VetPartners relies heavily on sponsorships to keep our membership and meeting prices low and to have opportunities to highlight our members to the industry. Please be sure to thank our sponsors regularly!  And, if you know of a company that might be interested in reaching the best and brightest minds in the industry, please share our Sponsorship Brochure with them. We are actively seeking new sponsors for 2019! 

Practice Management SIG

The Practice Management SIG has recently welcomed several new members to our team and we're excited about the new ideas and perspectives they bring to the table. On our last call, we brainstormed new project ideas for the SIG and will devote September's call to further defining these projects and ultimately selecting the 'right' one or two.

Technology & Innovation SIG
Following up on the success of our sessions at the Mid-Year Meeting, the Technology & Innovation SIG is working to develop classes we can teach at the Annual Meeting. See you there!

Valuation Council
The Valuation Council has been finalizing an update to the "No-Lo Practice - Avoiding a Practice Worth Less," originally published in 2008. We hope to share the revamped publication with all VetPartners members at the Annual Meeting in Orlando.

 Seeking Nominations For Annual Awards
The VetPartners Board Resource Council is currently in the process of recommending candidates to receive the 2019 Pioneer Professional Award and the Distinguished Life Member Award to the Board. If you would like to recommend someone, please let us know by October 1, by emailing Tracy Dowdy. Descriptions of the awards are below:

Pioneer Professional Awardee - Shall be those individuals that are deemed pioneers in the profession, who choose not to join as voting members, and yet are chosen by the Board of Directors to be honored for their service to the profession of consulting and advising veterinary medical practices. They must have been in the business of veterinary practice consulting or advising for 20 years.

Distinguished Life Member Awardee - Shall be those members of the Association who have rendered noteworthy and outstanding contributions to the practice of veterinary business management consulting and advising or veterinary practice valuations.

News From our Members
  • Monica Dixon Perry will be presenting VMC's "Principles of Veterinary Practice Management" seminar in Detroit, MI on Sept. 25 and in St. Louis on Sept. 27. She will also be speaking at the 2018 Wild West Veterinary Conference in Reno,NV on Oct. 5 and 6, on a variety of topics.
  • Stacy Pursell will be the guest speaker for "A Bridge Club Conversation: Ageism, Finding a Job Over 50." This webinar, on September 28 at 12:00pm CST, is a must attend event for those seeking insights on landing a new job if you're over a certain age.
  • Joe Axne was featured in a recent Spark! video, "Is Your Clinic Vulnerable to Ransomware?" Be sure to watch it now, and note the VetPartners mention as well! 
  • John Volk has two articles that will be appearing in industry journals this fall. Today's Veterinary Business will feature his article on pet health insurance, and DVM360 magazine will run an article on improving well-being and managing stress in veterinary practice. 
  • Wendy Hauser will be presenting multiple sessions at the Atlantic Coast Veterinary Conference October 9 and 10. She also presented 12 hours of content at the recent International Emergency and Critical Care Symposium in New Orleans. 
  • Debbie Boone has an article that will be appearing in the October issue of Veterinary Team Brief. She will also be speaking at NY Vet and the NC Veterinary Conference in November.
  • Marshall Liger is organizing and hosting the annual Palmetto Veterinary Management to take place in Charleston, SC. PVMS caters to practice owners and leaders. Marshall is currently accepting abstracts from potential speakers, and is specifically looking for presentations on HR and inventory Management. For more detail click Here.
 Reach the Today's Veterinary Business Audience
Now is your chance to reach the Today's Veterinary Business audience at a special rate exclusively for VetPartners members only!

Your TVB program will include print, digital and social media promotions. BONUS: the first 10 participants will receive a promotional post on the Today's Veterinary Practice Facebook page: 36,000 followers AND 2019 VMX print and digital visibility for participating VMX exhibitors prior to VMX.

Save $7000 on this annual investment by contacting MediaSales@navc.com today.

View PDF

 AVMA Convention 2019 Call for Submissions
The next AVMA Conference will be held August 2 - 6, 2019 in Washington, DC. Applications to speak on the following topics are now being accepted: Finance, operations, human resources, marketing, law, IT, communications and practice transitions (buying, selling, etc.)

If you are interested in submitting an abstract, please click on the link below and provide the requested information. Applications are due Friday, September 28 by 11:59pm CST.

Submission Link

 News from Vetsource
Vetsource is excited to announce that it has taken a majority interest in VetSuccess. VetSuccess will continue to operate as a stand-alone business, with Martin Traub-Werner as the CEO, and continue to offer its growing set of services to the profession. Vetsource plans to leverage VetSuccess' technology to increase the functionality of the Vetsource platform, while also providing their customers with smarter reporting to make informed business decisions.

The VetPartners e-Bulletin is published monthly on or around the 15th of the month. We are always looking for news and information to share.  If you have any, please send to our Association Administrator, Elizabeth McArthur, at elizabeth@vetpartners.org.  You can review our e-Bulletin Submission Policy HERE.

Upcoming VetPartners Events


January 16 - 18, 2019
Orlando, FL

Check out VetPartners Upcoming Events Calendar...

 VetPartners Board, Committee and SIG Meeting Calendar

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